Aug 26, 2015 09:59 AM
42738 Views
In June' 15, I have been approached by American express sales guy offering Amex Gold card, whereby I clearly mentioned that I have multiple credit cards and am in no lookout for any new card.
That is when I was explained about "so called" features of this card: through which I could get movie tickets free every month with certain spends through this card.
Being a movie buff I thought this could be a good offer to go for. I then checked on their point of sales and I was told that it is accepted almost everywhere including shell petrol bunks.
Despite having to pay for the annual fee of this card(3744 324978 41000), I happily signed for this and in no time received this crap. When I checked the documents shared with this card, I could clearly see that Movie tickets offer was no more a part of this "fake scheme".
That is when I contacted Amex team at their Gurgaon number and I was reassured that this offer was pretty much there on the card and there was no intent of discontinuing this offer. It was reiterated that this card is accepted at Shell petrol bunks.
With this assurance I started using this card and THEN came the truth: after 2 weeks from the receipt of this card one of the Amex executives called me to tell that movie vouchers offers is getting expired from July'15 onwards. Shocked with this "unforeseen" news I recontacted amex team and told them to verify this. They mentioned that movie tickets offer will be withheld from July onwards, but there is a possibility that it might continue.
On top of this, this card will not be accepted at shell petrol bunks. Shattered with such a shameless attempt of amex to sell this card and add clientele to their bogus portfolio, I asked them to close this card with immediate effect whereby I will make the payment for all the expenses made through this card. The same day I released payments for my spends through amex card deducting the annual fee and taxes on fee.
Despite my multiple mails to the team on this closure of their fake card, I am still receiving messages to pay the annual fee of this card. I am taking this case to consumer forum to be able to teach a lesson to this fraud company and their cheap attempts to lure customers. I hope this review will help other consumers avoid such fake cards and companies to be able to fool them.
