Aug 28, 2014 03:38 PM
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(Updated Aug 28, 2014 03:38 PM)
I planned to gift my mother a purse on her birthday so I ordered a lavie altura sacthel(brown) from amazon.in order id -403-6788987-0092366. Firstly my order was delayed but still I was kind ok with it. But to my worst nightmare when I opened my order it was black in color. I was really disappointed and immediately contacted the customer care.and what they told me was a piece of CRAP.
They suggested me to return the product, wait until it is back in stock, no one knew when it will be back in stock.order the brown purse this time without a discounted price and after that they might think to offer the item to me on low price. Useless they talk.second suggestion was to order something else and return the product.why? I ordered the product at 65% discount and now I wont get any discount.The fact remain you don't stand in front of flipkart. They are the best.i have ordered so many item from them including my laptop and never faced any complain. Their delivery time, huh you cant even imagine.
I did a mistake by trusting amazon.in and would never suggest anyone.And your customer care people are rude. They don't know to how behave with customers.