Recently am purchased at simphony aircooler order conformed next few seconds I have one message order is cancelled not booked that item, but amount is deducted this is recently issue. Next day am chat with amazon peoples he says your order is cancelled your payment is refund 2-3 working days, he suggested one cash on delivery so we aregoing to that in that chatting am mentioned please carry the swipping mission with dispatch person. He tood ok, but that guy was told mission is not working then am with draw the amt he says no change next swipping mission is working plz give me card , actually we need that product so we are given the card. Almost 11days complted refund payment is not credited we are speak loudly amazon peoples told 11th day plz contact bankers.