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Home > Ecommerce and Online Business > Online Shopping > Amazon > Horrific time dealing with Amazon Moto G phone
Amazon
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Spent Rs. 15, 000 on a Moto G phone. They shipped a Dead on Arrival phone. I called them same day and they pretty much asked me to deal with the vendor Motorola directly. When we tried to get a "DOA Certificate" from the the Moto G center in Jayangar they informed us that Amazon is supposed to take dead phones back if it is < 7 days. After much shouting and screaming the dreadful Amazon CS aka ill-trained bureaucrats decided to own up and replace their dead phone. Lesson learned. Buy only books and diapers from Amazon.
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