Overall nice experience. The customer care executives were cordial and helpful in resolving issues with my delivery. But customer care no was not easily visible. Had to hunt for it before I got it. In selecting Amazon was that I was planning to buy a cell phone& had heard that they had started doing business.
While comparing prices at various portals and shops, I found the deal offered by Amazon was the best and hence I chose amazon.in. I would be more happier if they introduce similar product comparison as this helps users take better informed decisions. I would further say that they should bring more breadth and depth in product categories and products respectively. Overall it is a good show to start with. People want cheaper products and Amazon was able to do that.