Amazon is a versatile and amazing website, always trying to bring you good deals and quality products.But same can not be said about their customer service.
I recently ordered a 64gb memory card( paid online) whose delivery date given about 10 days from the orderind date, I believed that as usual the delivery will be made before the dead line as they always do.
But I was very wrong, I got a sms stating that my order has been Returned ( not cancelled) and a transfer of my payment was being made in my bank account which was strange as it didn't even arrived, so to clear my confusion I contacted their customer support who informed me that the sms was wrong and my product was on it's way to delivery.
I waited till the deadline but neither I got the product and nor any refund was made, so again I contacted their customer support and this time I was told that the product will not be deliverd and it was never on it's way to delivery and refund will be made.
This really pissed me, instead of informing me clearly they made me wait for 10 or so days then mis-informed me and then told me the product was never sent for delivery I mean that's just not acceptable.
After this mess I ordered again but from Flipkart and my product was delivered way before final date.
So yeah I am now more keen towards flipkart because they have never let me down, not even once.
Experience it Yourself.Happy Shopping.
