Aug 10, 2016 11:54 PM
1755 Views
Amazon is amazing in making you fool!
Placed two orders ==(404-6883852-9156325 and 404-3572128-0007567)= with one day deliver on 22nd July, Placed a request with Jai R to cancel one. He confidently said i'll get one package and the other one is cancelled. However, both were cancelled. When asked over the chat abt the status, Raj(the rude) informed me both orders are cancelled as they were sent in same shipment by the seller. Blamed the seller and his job was done, a few hours later, I was so lucky to find Yuvana Reddy on chat. She placed replacement for the order(oneplus 3).
And told me that she will personally look into it and the phone will be delivered in time. Two days later, had a word with SIndhuja, even she talked in the same confident manner. I contacted again on 27th JUly as tracking details were nt updated and this time found another super confident Amazon agent Banupriya. She said the same that i'll get the package on 28th July. All this while, I did not receive even a single mail, call or sms from Amazon acknowledging their errors and delays. Now, Amazon need extra 24-48 hours to deliver my package. When I talked about the one-day delivery, the answer I got was "you will get shipment charges back." I may or may not get the shipment charges back but you will never get this customer back.
Also, I got=Moto G 4 Plus== for my dad from Amazon order # 404-5650150-8412322. It was defective. Got replacement two days late. Amazon didn't feel like acknowledging it let alone the refund of shipping charges! T.H.A.N.K. Y.O.U.
