I have been ordering products from amazon since it has been to india.
I am happy with the delivery and the product delivered were also authentic to me.
But there have a been an instance when I found them exposed with there fake promises that they make on return of money or the money back guarantee.
I have ordered a health supplement worth rupees 5000 on amazon but die to some confusion the delivery address was changed to my mumbai temporary address and I wanted the product on my current delhi address.
So I changed the address and cancel the order.
Since I already paid through my online debit card amazon promised me to return the money back to my bank account within 48 hours as I was told by the amazon executive.
But it nearly took a month for me to get my money back and I was not able to buy the same product anywhere else.
Also to some extent the promise of authenticity made by these online shopping sites is a big lie as mostly the deals are made through third party distributors mostly local.
So there is a big profit margin for the both.
The online website and the local dealers.
So I would advised you to not to get fool by these fake promises and try and choose the right products fom such online stores.