Amazon now is recently opened online grocery store and I thought to make a try of their products.
I placed order by looking at the photos and pictures of the vegetables.I thought that vegetables will be fresh and clean.
Then on next day the ordered is delivered at my place.
The delivery boy gave me receipt and told me to sign , I signed the receipt and thought that everything will be alright inside the packaging.
Then while keeping it in refrigerator I saw that items are missing and one of the veggie is soiled, I immediately contacted customer care there they told me it is not possible , they always verify the products before delivering.
And also I complaint about the freshness and quality of the product they told all the vegtables were fresh as they regularly brought from mandis.
Then I told the repected person to transfer the call to his senior after continuous dialogue their senior , he accepted a fault from their end and agreed me for refund but then for refund I have to wait for around 10 days.
And I got my refund after 12 days in my bank account and after that I ordered from Grofers and bigbasket and was very much satisfied of their service and freshness of the product they deliver.
Overall I based on my experience I wouldnt recommand buying from amazon now as instead go for bigbasket and grofers.
