Sep 03, 2016 07:08 PM
2902 Views
I purchased a product from Aliexpress and the quality of the product is not as described. When contacted the seller he asked me to return the product then he can provide refund. I bought a product for 210 USD, the return shipment cost is 135 USD. Seller clearly knows that the shipping cost is very so nobody will return the product. I have asked to bear the shipping cost for that also he disagreed. Leave this, consider the real time scenario The product which I have bought is having one year warranty. Lets consider after few months there is an issue, In this case I have to ship the product. So the shipping cost will be 135 USD. The total cost of the product is 210 USD. Instead of sending back the product I can buy a new one.
Customer care also will not help in this matter. Every time they will ask for.
This is my real time experience. It's up to you still you want to go ahead and purchase from Aliexpress.
