Airtel Xstream Fiber package + DTH: A nightmare fo. Review on Airtel Xstream Fiber Broadband

I am extremely disappointed with the Airtel Xstream Fiber package+ DTH. I recently subscribed to the plan, and I was surprised to see that it is so easy for my children to accidentally access and subscribe to paid channels. In just one day, my children subscribed to three paid channels, totaling over Rs. 80 per month. This is a huge expense, especially when I am already paying a significant amount for the Xstream Fiber+ DTH package.

I am also concerned about the fact that Airtel seems to be using deceptive practices to increase their revenue. For example, Airtel used to charge customers for default hellotunes and SMS services. While they have now stopped doing this, I am worried that they will find new ways to exploit their customers in the future.

I am strongly considering moving all of my services to Jio, a competitor that has a reputation for being more customer-oriented. I urge other parents to be careful when subscribing to Airtel Xstream Fiber+ DTH, and to take steps to prevent their children from accidentally subscribing to paid channels.

Suggestions:

Airtel should make it more difficult for customers to accidentally subscribe to paid channels. This could be done by requiring customers to enter a PIN code or password before subscribing to a paid channel.

Airtel should be more transparent about their pricing and billing practices. Customers should be clearly informed of the cost of each paid channel before they subscribe.

Airtel should focus on providing excellent customer service. This includes being responsive to customer complaints and resolving issues quickly and efficiently.