The airtel payments bank is virtual bank service provided by airtel in collaboration with national banks. The concept is good that one can bank from tye ease of mobile at any time but it is not backed by practical situations or proper infrastructure and services. The airtel payments bank gets integrated with phone number and can be operated by mobile via airtel applications for smart phones.
The layout is not much informative, It doesn't have much features or functions in real life as the layout is poor and there is very very less association with online portals or retail shops for airtel payments bank payment acceptance.
The app is very slow and customer service is really poor for any problem. There are also various technical problems with their app or website. Loading and using money is a real problem with this app. It is worst experience.