Jan 03, 2006 08:58 PM
1901 Views
(Updated Jan 03, 2006 08:58 PM)
If you are impressed by the flashy ads of Sharukh and Sachin and great compositions of AR Reheman and by mistake if you have bought an AIRTEL connection thinking that it would provide you with good service...then that is the last thing you are going to get friends.
The service provider is keen in making money through useless ''value added services'' etc. rather than solve problems in their system. If you are confused then let me explain.
In the 31st night I tried calling my friends and loved ones to greet them on the verge of New Year..but in vain... I kept on trying untill the service provider played a recorder msg whenever I tried to call somebody telling me that ''THE OUTGOING CALL FACILITY IS CURRENTLY NOT AVAILABLE ON YOUR CONNECTION FOR ASSISTANCE PLEASE CALL AIRTEL CUSTOMER CARE AT 121 OR 9831012345 FROM A LANDLINE''
I called up and was replied that this was due to a temporary congestion due to excesive pressure on servers and will be cleared shortly. I am not sure weather AIRTEL knows the meaning or ''SHORTLY'' , ''DEFINITELY'' ETC ETC. I am still continuing for the last 3 days without being able to call anybody from my mobile...my prepaid connection has enough balance and the recharge date is far away....I have called up so many times in the customer care that I am now fed up with their false statements and other lies. I have lost a 50,000 deal due to this and had to shift to another service provider to maintain my connections with my clients and knowns. This is an ultimate harrasment and I am not sure whom to complain about it and how to get compensation from those idiots.
I hereby inform all my friends kindly not to subscribe to Airtel else you will also face such problems inevitably. OH I forgot to tell they are currently installing Hello Tunes to your connection without your notice....and at the end of the month you see that you have been robbed of some of your money...isnt that the ultimate cheating company?
When you need the most if your mobile phone dosent give you the service then its not worth carring a flashy instrument with you isnt it?
