MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Set Email Alert
Alert on more product reviews
Alert on new comments on this reviews
Home > Mobile and Internet > Mobile Operators > Airtel Mobile Operator > Cheater
Airtel Mobile Operator
Network:
Customer Service:
Charges and Billing:
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
Network- airtel is mostly known for its network coverage and it has a good network coverage in most places of india not all over the india as when I was in goa some days before the phone went in emergency calls only in my flat. It had hardly 1 signal strength else it would be in emergency calls only.Customer service- My experiency with airtel is very bad as I have been cheated by airtel in many cases. The customer representative are not that helpful . They just tell you what they get to see on their computer and ask you for proof when you make a complain.Charges and billing- I was cheated for the first time by airtel when I was using internet and I had 30rs balance left in my mobile. By the time I turned off the data it showed no balance left and still 30-40 mb of data was left in use and still my money got deducted. I called thw cuatomer care and the representative had a talk with me and he said that it was wrong deducting the balance and he noted down my complain and said that I will be getting my refund in 2 days but I didn't got my refund. I called them again after 2 dats and I got shock after talking to the customer representative as he was denying my refund and said that deduction of my balance was done due to extreme data usage and as I told earlier there was still 30-40 mb left when all of my balance was deducted and I further had a talk with the senior person also but he was rude on call and didn't help too.2nd time I was cheated when I made a recharge of rs 399 which was to provide me 1gb/day and unlimited calling for 56 days. I had to recharge my data account and therefore I opened My airtel app . Under my best offers setion there were some offers of which 2 offers were of use to me . One was a 349rs recharge in which they provided 1gb/day and unlimited calls for 28 days and earlier that month I had made that recharge only and there was a 2nd useful offer which provided the same plan for 399rs but the validity was for 56 days so I found it useful that by paying 50rs extra I am getting my validity double and made the recharge. After completion of 1gb data my data never got renewed so I called the customer care team to ask them the problem and they said that soery sir the plan you chose was a 1gb/28days and unlimited calls for 28 days. I was shocked and felt cheated . It was a clear cheat and I told them that I am not a fool that I qould leave a better plan by paying 50rs less and get 1gb/day for 28 days rather than going for 1gb/28 days but they did not listen to me. I sent them the recharge bill but they did not help me at all. I had not taken a snapshot before making the recharge else I would have dragged airtel in consumer court for thia cheat.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
View more comments
Read All Reviews
YOUR RATING ON
Success!
Thank you for sharing the requirements with us. We'll contact you shortly.
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address