Airtel is making money in every sector with the brand name popularity.
One of the good example of this is its dth service.
- They don't work on software which is working with dth. I. E. Visual interaction is very poor
Customer cannot understand where is menu, how to navigate etc.
Remote they provide is very bad. The plastic used in that is to tight that you finally becomes irritated by pressing them for a few duration.
They display huge size advertisement on the in the menu itself which distract customers.
Search, sorting of channels is not good.
They gives their watermark logo, who's transparency is too low that that some times overlaps the important thing.
Why they do see all these things.
The customer is not fool.
