Apr 30, 2016 10:55 PM
12971 Views
Hi,
If you want to start your morning with calling Airtel customer care asking for reasons for outage then go for this. There is an outage 3 days in a week in Pimple Saudagar, Pune
Typical responses are
There is a fibre cut in the area.
There is a outage in Pune
There is an outage in Maharashtra
The outage in most cases last the entire day. So if you are like me who work from home most of the time, then better spend on another back up connection.
Now comes the best part. The fibre optic cable is laid by Sterilite, the engineers work for Spectranet, the bandwidth is provided by Tata. And you will be sitting at home thinking that you have an Airtel connection. The story comes into play when a problem happens. People from all these companies will play a cat and mouse game with your connection. The poor Airtel customer care is sitting on a different planet, with no clue of whats happening.
Out of all the broadband providers, Airtel is the most expensive. So, I will recommend that you check with your neighbours/colleagues, before going for this connection. The free modem that they give at home is of a very cheap quality. It goes bust within a few months and then you have to buy your own.