Feb 10, 2016 11:21 AM
1006 Views
(via Android App)
(Updated Feb 13, 2016 04:23 PM)
Today I feel really very bad because of Aircel and their stupid customer care service. I use Aircel more then 2 years, and I was like it, but these days Aircel service are too bad, world worst network, . Lots of time I'm dissapoinded with it, I don't know Aircel company and their service make me sad day by day, because they deduct my balance many times. 7 to 13 of Feb.i recharged 21rs, again 21rs and then today 32rs. How can I tolerate this type of stupidity,
Your Loc1.2p/2S will expire tomorrow on 04/02/2016 . Ur tarif isending.Cal * 121#
This is my tariff which I recharged every month because I like this plan, but if suddenly company changed the plan and it's plan converted to 30p per minute. I don't like this plan according to previous plan, . I called customer care they Says because of some technical issue ur pack showing 30p after 48 hours ur plan will bhi rectified ND change into 1.2p per 2 second. But plan not changed. I again recharge with 21rs but again 30p minute taarif activate,
And after ward 11feb 6: 29pm I Calle customer care and ask about new local offer they send me detail about this plan of 62rs.
Rs 62.00
TalkValue: Rs 0.00
Validity: 90 day( s)
ServiceTax: Rs 6.20
ProcessingFee: Rs 55.80
Extra Benefit: 75 Local/National minutes, Local A2A 1p/3sec, Local A2O 2p/3sec, All STD@1p/sec, ISD Calls and SMS rates as per base tariff. Dial 1288( toll free) anytime to know our latest products.
I like this pack. And today I called to customer care they says me 62rs plan is invalid. Wht can I do, every customer care says another thing, and after some minute they say u can check your best offers with your phone. I called to * 121#.and select my best offer. Then second no. Written 32rs 30p local calls for 90days. I click the 2 button for knowing about this pack. But automatically pack activate. What is this, every company says customer satisfaction is most important but you make me again and again fool,
Now it's enough, if you really want to give me a favour, . Refund my all balance, and deactivated my all plan which is activated right now., otherwise deactivated my sim, I'll purchase another company sim, which service are best.
