Frequent flight cancellations or rescheduling with poor communication to customers, the last trip for me from Goa to Bangalore was horrible with last minute reschedule and when I called the hotline number provided on their SMS, I got no support in terms of arranging alternative or getting accommodation due the there delay. Below is the exact SMS I get just few minutes before the departure time "Air India announces rescheduling of flight AI994 of 07NOV GOI-BLR to 0935 hours. For further detail please contact 18001801407. Inconvenience regretted"
