Jun 01, 2012 01:35 AM
8729 Views
I recently transported my car from Lucknow to Mumbai using Agarwal Movers & Packers. They promised to transport it within 6 days. I paid 3-4, 000 more than other movers because I thought they were safe and reliable. However, they are just as bad as any local service. The car arrived 16 days later. In between I must have phoned there offices in Lucknow, Hyderabad and Mumbai 35-40 times. Either they would not pick-up or simply tell me they would call back later and then never did.
I was extremely frustrated but could not do anything because they had my car and took the total fees in advance. When my car finally arrived the front left window was broken, number plate was damaged and one of the door locks was broken. When I pointed this out to the driver he said that is how it must have been shipped from Lucknow.
The whole interior was covered with dust because of the broken window. I demanded compensation, but the driver said he only had 500 and I could take the money now or else he would take the car again and deliver it in a few days after he got it repaired at a "local garage". He also demanded money for filling fuel and PUC even though the fuel tank was empty and I had never asked for a PUC! I was so frustrated that I took Rs.500 compensation for damages over Rs.2000 and took my car back.
Overall, the experience was horrible and I will never go back to them again or recommend them to anyone. Don't go by their website its all lies.
