Oct 02, 2014 09:15 AM
282415 Views
I had an average experience with Agarwal Packers and Mover(one's who claim to have entered Limca book of world records).
Pros:
Very professional and packing is really great.
I had a minor argument with them on the fact that the estimation done by them before packing was not correct. My luggage was more than what they estimated. However, they acknowledged that it was their mistake in estimation and I didn't have to pay a single penny.
Escalations to higher management does work for this company.
TImely delivery.
Cons:
Whenever you shift your goods, you incur some damage for your stuff. In my case my bed and TV unit was broken. I had to really follow-up a lot with these guys to get my work done.
They promised to pickup my car at 3pm during packing but nobody turned up. I had to really run after them to get my car picked. After a whole night follow-up my car was picked up at 12 in the night.
Based on the experiences I have heard from friends of mine, they are better in the lot. They claim to have the best customer service, but you get that only after a huge number of follow-ups.
