Apr 10, 2010 12:16 AM
1891 Views
I have a very pathetic experience with Agarwal Packers and Movers.
Recently, I have sent my entire household belongings through them. They charged me double of what Gati was asking for, even then I sent through them as I read some good reviews over net about them. But everything proved to be wrong. Before taking the money, the agent in Mumbai committed that my consignment will be reached from Mumbai to Bangalore by 3 days, on day 3 it didn't reach, on inquiry I came to know they don't even have a proper tracking system, the person in Mumbai says, "I have sent it then I don't know after that contact Bangalore office" and provided me a number. I called that Bangalore number, the person there says it has not yet reached and he doesn't have any idea where it is and when will it come. Days passed away, no concrete reply. Every day they say, "we will deliver by tomorrow", but that tomorrow never comes.
On day 8th, the agarwal person in Bangalore said that we got the consignment and be sending by noon. Noon passed by, then they say will send by eve, Evening passed by and then said we have sent but donno where the driver went with the luggage. I kept on waiting till 10 pm in the night, then I was forced to take strong steps and then the agarwal people was brought under seriousness (only after 8th day and night 11 pm). they said we will deliver and sent the consignment with some 3 drunken people. After unloading, those people claimed hefy sum by force. Later I saw they have damaged some of my belongings also.
So this is my overall experience with agarwal packers, so think twice before you rely on them for transfer.