Jun 29, 2007 12:57 PM
3787 Views
I moved my household things from Delhi to Mumbai. I used the services of Agarwal Packers and Movers. On the day of packing their packers decended on my house like a pack of wolves. They demanded newspaper from me to pack my expensive china ware. They kept packing without stopping to ask or listen to anything that I told them.
After they packed they just stacked the stuff in any odd way. The signs os ‘this side up’ etc. was totally ignored. When they delivered at Mumbai, their attitude was little better than airport baggage handlers. What they were experts at was hiding the things they had broken.
They then made me sign papers in a hurry and left. While unpacking I found that three of my very expensive China ware was smashed to pieces, due to very bad packing. I had told the packers that the packing within the plastic boxes was not adequately done as there was movement within the box, but they would not listen.
I also found a day later that my computer table was very badly damaged and being made of particle board and MDF, cannot be repaired. This was obviously due to the fact that the loaders/ unloaders do not pay any attention to the way they stack packages. I had pointed this out to them when they were loading the truck in delhi and also when they were unloading, when they kept stacking boxes on other boxes containing fragile items. I had also told them to dismantle the table as it was likely to break, but they did not listen. Similarly the wheels of my radiator are completely smashed. Again I has told them to dismantle these but they assured me that nothing would happen.
Ofcourse once you have signed the papers, they care a damn about all your complaints. They just ignore you when you complain.
