My experience with Aditya Birla Health Insurance has been far from satisfactory. While they may present an attractive image, the reality of their service falls short.
Firstly, the claim settlement process was a nightmare. It was an headache task filled with unnecessary paperwork and delays. The promised smoothness was nowhere to be seen, causing immense stress during a vulnerable time.
Secondly, the customer service was less than helpful.Reaching a representative was a struggle, and even when connected, they seemed more concerned with following protocol than resolving my issues.Also, waste my time.
Overall, my experience with Aditya Birla Health Insurance was frustrating and disappointing.I would strongly advise potential customers to carefully consider their options before choosing them for their health insurance needs.
It is important to note that this is just one individual's experience, and others may have had different experiences.