Jul 31, 2014 06:41 PM
3390 Views
(Updated Aug 01, 2014 08:53 AM)
I had a horrible experience @ A G S Restaurant, Medavakkam. I ordered chicken kothu paratta and my wife ordered dosa along with chappathi. While ordering chappathi and dosa she mentioned that she prefers only veg dishes.
The server delivered the dosa first, which was prepared atleast an hour ago. I insisted that dosa was not hot and he brought another one along with chicken gravy. We insisted that we prefer veg gravy and he again bought the veg gravy(Sambar) which was prepared in the morning. He then delivered the chappathi along with same chicken gravy. In this hotel whether you order veg or non veg you get the same non-veg gravy. I have never received non-veg gravy when I ordered for a veg dish at a hotel like this. Its the first time that a hotel did not provide chutney when you order a dosa.
Also, the quality of food was very poor. I would recommend people not to waste their money if you go that way. While paying the bill I asked the supervisor that why you dont give veg gravy while ordering a veg food. The supervisor argued and arrogantly replied that this is the procedure and if customer wants veg gravy they have to ask for veg gravy and we wont provide it even when veg food is ordered. Poor Quality food and arrogant customer service @ Poor public money.
