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ABN Amro Credit Card Image

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11%
1.12 

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Worst manager and derty customer support
Jan 29, 2008 10:54 PM 2532 Views

Customer Service:

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To my experience ABN Amro Bank has the worst managers


and Customer support. On repeated number of requests to update my


address and send my statements, they are care less. I think they don't


do this because they can charged the customer more interest and late


payment fees. These people will not call the customer for the payment


in the beginning of the month, the managers and the employees chill out


for the first 2 weeks of the month and in the last week where they have


to show their target met to their bosses, they start irritating the


customers. In my case they are many times where these people don't send


the statements and during the last week of the months they call for the


payment; if I ask for the statement, shamelessly they say "Sir we need


to meet our targets, no time to rise a request for statement, just pay


little amount. we shall send the statement next month".  One of the


worst manager in the world to my knowledge might be Mr. Alex(might be


collection dept.) of ABN Amro back. He doesn't have a minimum culture.


I felt that he is a culture-less idiot. He doesn't even allow the


customer to talk. I suggest never to bank with ABN. I think Mr Idiot


(Alex) may call me even tomorrow, I shall update this posting from time


to time.


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