Amn Credit Cards - A legal fraud. Review on ABN Amro Credit Card

Hi friends,

I had or shall I say - I am having a very bad experience of this bank & its cards!! This bank's debit & credit can will not work when you expect the least - this causes such an ambarassment as the message reflected is - insufficient funds' !!I never used a credit card before but since the bank's executive was after my life to take this Titanium credit card (free for life time) thus, I took it. I seldom used it. I never received my saving accounts statement (for 3 years now) & another horror - its card. Last week I went to the market in the morning & when I reached home I checked my purse and found that my credit card was missing. I informed thebank but the executive said that the server is down at the moment and will definately do it and took my card number. When I reached office after few hours I received a call from Amn Amro if I had made a transaction for 1Lac 23thousand few minutes back. I was shocked & said that its not me who made that transaction. I advised him that I have already blocked my card with the bank & reject the transaction. But the executive said that verification calls are made after such big transactions (why after a fraud has been done???). Well then I again called the bank to ask for the details for the transaction, they said it will take 3 days for the details & I should send a letter to Noida branch stating all about it. I could not wait & next day went to Noida with a friend & gave the application by hand & took the receiving (to be sure that bank has it).  After 3 days I called back (until that time no one from the bank called me) & took the shops name (name was also incomplete & no address). I located the shop address & phone on the net on 'just dial' website (very useful) & spoke to the shop owner. It was a jewelery shop & two guys bought jewelery from there. Shop did not had any cameras, no photo id proof was asked, nothing. Ofcouse those guys were being talkative to show that nothing is suspicious & all is true. The very time transaction took place within few minutes from that I received that verification call from back - could not they stop it or call back the shop - at least something should have been done at that moment !!

Shop owner also was feeling bad on my part (not sure if he knew those guys or was speaking truth). Well, next day I received the bill for the transaction being made (not by me). Then I again called the bank asking what was the bill for, the call center representative asked me to send an application with FIR (now they tall me everything in parts). After office (midnight) I went to the Police station & they asked me to get an Affidavit from court then only FIR would be registered (one more thing to do, great)! I am working & just can not leave everything (home & office) to do all this !! & bank is doing nothing!! After 2 days I received a letter stating that since I have given application so card has been blocked (well, it was already overcharged - great favor they did on me), adding that I still need to pay this 1Lac & 23thousand as I blocked the card after this fraud transaction (well, I was waiting for my card to be misused so that after that I could make a complaint- unbelievable). I wrote an email to the bank that I am not liable for it & the reply was that Bank will do its proceedings (at its own sweet pace) & require my co operation. Today (after 08days) a representative calls from Bank to ask I had made that transaction or if I still have the card (what crap)! Tomorrow I will go to the court & Police station to come all the procedure from my end (As I have an off) but my friend tells me that Bank is going to give me a third degree for being careless (as they would say)  & for loosing the card (Great!!) This can happen to anyone !! Why can't this Stupid bank keep some safety measurements to prevent such frauds than harassing card holders (now they forgot that how much they wanted me to have this card).