Nov 03, 2009 12:32 PM
6416 Views
This bank beleives in the policy of stealing your money with void transactions. rest assured, everytime you swipe your debit card at any Merchant Outlet, it will first ensure you get a server error and on retrial, it will debit the same amount twice. My first instance was with a Rs 3000 transaction for which I got debited for an amount of Rs 6000/-. After going through their usual harrowing process of Customer care, Corporate Account Manager(I have a salary account here) and Customer care MANAGER, I had to fight tooth and nail, give ultimatums and what not to get my money back.
. and they repeated the same story in exactly 4 days time. another double debit of Rs 2000/-(Rs 4000 in actual).
And for an explanation they say, there must be something wrong with the Merchant outlet(different ones in both the cases), the Mastercard server(whoever gives that excuse, or my card(as if I generated it. ut nothing wrong with the bank. And they need 45 days to recredit my account.
What gives them such unique confidence to function in such an unprofessional manner?
And this was the last straw in my unique list of problems I faced with this bank in the whole of last one year. Customer care, Net Banking, Password reset, OTP etc. etc. etc.
I have decided to park all my money in some other account as soon as my salary gets credited as I DEFINITELY DON"T TRUST ABN AMRO!
