Jul 04, 2015 10:04 PM
10641 Views
(Updated Jul 04, 2015 10:05 PM)
When I travelled to Avadi from Vellore to meet my cousin, I wanted to find a nearest 3M store to pamper my new Xcent. I found the anna nagar branch to be nearest and I called them and fixed up an appointment. However, on the day of appointment, I was late, and was asked to wait in their comfy lounge. The team under Mr. Ganesh is well aligned and trained to take care of things which were butter smooth for me.
I wanted 3M Anti Rust Treatment(5 Year Warranty) and window film but ended up installing ScotchGard TM Paint Protection Film along with the other two. Also had a chance to buy dashboard dresser which was unavailable that time but couriered to me after few days.
I found absolute professionalism in them right from welcoming a customer to escorting the customer till exit while leaving. To make my review more easy for you, I would like to rate them on various parameters.
=Scale of 1 – 5:(1) poor, (2) fair, (3) good, (4) very good and(5) excellent=
Professionalism: 3.5
Technical Knowledge: 3.5
Skill: 3.5
Cleanliness: 3.5
Pricing: 3
On-time delivery: 2.5
Customer friendly: 4.5
Products on display: 4
Transparency: 4.5
Quality of materials involved: 4
Hospitality: 4.5
Parking: 3.5
Location: 4.5
Extra care: 4.5
OVERALL SATISFACTION: 4
Thank you so much 3M Anna nagar, I’ll definitely visit you when I come to Anna nagar next time.
