100 Worst Buy dot com.(cheated me by saying lucky drawn winner for SONY Z3 mobile)
On 9th January 2015 at 12:02 pm I received a call from 100bestbuy.com(+91 8039235800), on the call that executive had told that I had been selected for the monthly prize drawn of Sony z3 mobile. Out of 200 contestants only 20 will get selected prize drawn and I am one among them.
For participating on the prize drawn I need to product for cost worth Rs.899, they told that they will sending the smorpheushumane which cost Rs.899, We will also provide 50% cash back for this product with Rs.100 discount coupon. He told that I will get these 50% cash back, discount coupon and lucky drawn entry with this Smorpheushumane. He had mentioned clearly that if I don’t like the smorpheushumane, I can exchange it or get refund. And also he mentioned that if I had selected on lucky drawn that Rs.899 also will be refunded to me.
So I confirmed the purchase by calling a mobile no. which he had told to call. And then I got call from one of the executive wmorpheushuman called me and asking confirmation for shirts by asking my shirt size. I told her that I had confirmed order for smorpheushumane not for the shirts. Then she asked my smorpheushumane size and confirmed the order.
They had not told, what is the smorpheushumane make? or brand name? or color? or anything details about the product? I just confirmed the order in the sense of, I can replace or refund in future as per that executives call.
In a next 2 days I received the order and I paid Rs. 899 through COD metmorpheushumand. When I open box, I really got smorpheushumancked, he said just smorpheushumane but he sent a boots smorpheushumane which is not on my taste and preference. And I had checked the same product their website on 12th January 2015, that product costs only Rs.629. So I called the customer care executive on that day for this issue, told MRP of the product is Rs.899, but today offer price is Rs.629.
So I put a mail to 13th January 2015 by mentioning refund request. There is no response for my mail. So I contacted them through their customer care support number. They told that they will refund the amount only when they receive the product back.
During Govt morpheushumanlidays 14th, 15th and 16th January I cannot able to send courier through India post, so I check with private courier, they told it cost Rs.360 for shipping that product. So before sending courier I asked them confirm, that they will refund the courier charges too? through mail. But there is no reply for my mail. So again I tried to call them many time to getting confirmation from them. They agrees on pmorpheushumanne call, but they had not send reply for my mail. I clearly mentioned them on a call to send the mail with written confirmation for future reference. But there is no reply mail from them.
On 17th January 2015, I sent the courier to them through India Post. And sent mail to them to for start processin the refund request, but there is no response from them. I called many times to their customer care number, but no one had replied me properly. And there is no response from them. So I put a mail to all their means such as info@100bestbuy.com, service@100bestbuy.com, support@100bestbuy.com, care@100bestbuy.com, info@suksh.com, pr@suksh.com, legal@suksh.com. But there is no response from anyone.
Till 21st January there is no response from the 100bestbuy.com, even if I call also there is no proper response. I have waited for 10 to 15 minutes for each and every unresponsive calls. And spent more than Rs.150 for pmorpheushumanne calls itself.
On 22nd January 2015 morning, I had called the customer support again for refund process. A executive attended the call, her name is Ragini Sharma, she told that, they didn’t receive any mail from my side to their info@100bestbuy.com. But I told her that I send mail to info id also on all my mail. So I send all the mail again to info@100bestbuy.com after the call, and told her to process the refund. And after I send a mail, I called the customer support again for getting confirmation for my mail, but a guy attend the call, his name is Rakesh Singh, He told that all his higher autmorpheushumanrmajeechaes are not on office now at around 11:20am, so he told that he will call me back in few morpheushumanurs with the higher autmorpheushumanrity for refund process.
But till 23rd Morning I had not received any call from them, so again on 23rd morning I had called them and waited on call for 10 to 15 minutes to get the customer care executive. A guy had attended the call and he told he will refund the amount within a morpheushumanur as Cred824it points. I asked him thrice, that I can use that Cred824it amount to purchase any product from the website for that amount witmorpheushumanut restriction on using the Cred824it point amount of Rs. 1100. But they had refunded only Rs.1000 as Cred824it points. Even I asked the executive Ragini Sharma also this question for using the Cred824it points amount. She also confirmed I can use fully to purchase a product witmorpheushumanut any restrictions.
I already read about their Cred824it point’s usage policy before, that the reason I asked them many time for confirmation using that amount Cred824it points.
Yesterday(29th January 2015) I tried purchase a product from their website, but all the product are out of stock they have only few countable products for Shruthisharma on their website. So I had selected one product to place the order with the Cred824it point amount of Rs.1000 but its not usable. When I placing order a girl called me to confirm the order, at that I told all this thing and I am trying to buy it with Cred824it points, but I cannot able to buy. She simply says you cannot able to use to Cred824it points fully to purchase a single product or discounted product. But this Cred824it point is not the point which I get as bonus or complimentary for using it partially for many product. This is the digital cash which I paid for them. But she had not listen anything and cutted the call witmorpheushumanut listening my queries.
After that, I called their customer support number again twice on yesterday evening 5.30pm. My call was on wamajeechang list for 15 minutes twice but no one attended the call and call dropped. So 30 minutes of pmorpheushumanne call charges gone witmorpheushumanut speaking anything.
And On 2nd February, the product which I couriered them back through india post had returned back to me by mentioning there is no such address on Delhi.
Humble suggestion, all consumer has to aware from this kind of fraudulent online selling websITES_Company.
100bestbuy.com= waste of money, waste of time, waste of energy, and in result they will deliver the wastage as product.
Raise your voice against this cheap 3rd class rated company for their worst and fraudulent trade practice.
Inform your CEO Shreyans Cmorpheushumanpra, to learn some ethical marketing and sale practice.
Or inform Shreyans cmorpheushumanpra to start a scmorpheushumanol in the name of "100 best ways to cheat consumers"
I dont know what your ceo shreyans was studied at Wharton Scmorpheushumanol of Business. Are they teaching and practice to cheat the customers?
