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MouthShut Score

22%
1.73 

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Croma, Mumbai Reviews

Very Poor Service!

Jun 21, 2017 02:52 PMRead

Last year, I had to purchase a laptop so I visited nearest Croma Center to check out the laptops under my price range. Instead of showing me different brands and different varieties, the salesmen there were approaching the same products again and again. I did not get how were they selected there...Read More

Glamorous but too pricey.

Nov 13, 2015 11:08 PMRead

I stopped buying electronics from Chroma after I bought my Philips trimmer from there.They had a variety of options but only on the display.When I asked about the retail they said they were out of stock.This was not expected form Chroma I had to adjust by buying a QT trimmer model which is v...Read More

Worst Customer Service ever ! Please dont buy!

Nov 08, 2015 02:44 PMRead

I ordered a cooler 15 days ago when I was promised delivery within 7 days. Anyway, after 12 days of waiting I cancelled my order(Cancellation no. SR05111500857.) and I was told I will get a confirmation email next day and then the refund in 7 days(I don't know why it would take that long). Still...Read More

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NEVER BUY CROMA BRAND PRODUCTS

Jul 11, 2017 01:02 PMRead

Never buy croma own brand products! Insite of paying 30k for a croma television, the worth less brand TV HDMI Port stopped functioning, after 9 months of followup they finally sent Jeevas Engineer to replace the mother board. Now at 14th month they say the board has stopped working because of wh...Read More

Third class insulting Customer service Croma

Jul 07, 2017 01:53 PMRead

This was my experience as below and I also updated to the senior management of CromaPlease go through the communication below so that you get the true picture of Cromago through the content.Dear Mr. Avijit/Raju,Greetings from Jayesh Lohana!I am one of your oldest, loyal and c...Read More

Cromes offline stores

Jun 26, 2017 02:56 PMRead

Croma stores I like its sales performance and quality of electronic and other electrical products, select the products and pay by monthly emi from finance sources availabel instanly and can take the products or get home delivery in 2 days fixing and other are free, all the products are guarantee...Read More

Pathetic Service At Chroma Store in Prabhadevi

Jun 25, 2017 08:53 PMRead

How would you feel if you enter a store and are looking at the products in display and there is no one to attend to you? One step further, what if the sales person Mr. Adil, in that section tries to avoid you and make way to another end of the store, well aware that you are waiting for someone t...Read More

Pathetic Service- NEVER buy Croma Products

May 17, 2017 10:17 PMRead

This is about my croma refrigerator(croma brand) bought in May 2016. It has broken down six times since then(i.e. less than a year’s time span) They provide ridiculous service. The engineer doesn’t come for good 3-5 days. Every single time I have faced this issue. By that time, everything in the...Read More

Worst store every i visited online

Mar 01, 2017 01:49 PMRead

I had order online croma wet and dry hair shaver and choose express delivery chargesI had not received the product and the croma store had cancelled my order on 20 feb 2017 and they said that you will get full refund of your amount which has not received till dateand I had not received a...Read More

Cheating the customer by delivering damaged unit

Jan 06, 2017 11:20 PMRead (via Mobile)

I have ordered for a Voltas AC from Phoenix mall Kurla, received a damaged outdoor unit, requested the Croma team to replace it, they have delivered another faulty piece, given it back, again re delivered an old model made in Feb 2014( ordered in Dec 2016) which is not properly sealed, looks sha...Read More

Apple iPhone7 Plus Pre-booking Delivery Mess

Oct 07, 2016 10:39 PMRead

I would like to share my delivery nightmare of Apple iPhone 7 plus phone at Croma Retail Store in Vashi, Navi Mumbai. I had done pre-booking of iPhone 7 Plus 32 GB Black(Invoice No –CAF02A133050000187) on 3rd October, 2016 by paying INR 2000. They assured me to deliver my phone on launch day(7th...Read More

UNFAIR DEALS FROM CROMA

Oct 03, 2016 05:38 PMRead

Purchased a SAMSUNG mobile from Juhu CROMA store.It went for repairs after one month. Since it was under warranty it was repaired but for an expensive product that required motherboard change so soon this is really a very unfair deal that I got from CROMA.Purchased a Panasonic Landline cordl...Read More

Pathetic After Sales Customer Service-Croma Mulund

Jun 21, 2016 03:41 PMRead

Very bad experience at Mulund West Store.I bought new A5 2016 model from phone as I had good experience of other croma stores. and asked for tempered proof glass. however sales agent sold me glass with very short of screen edges.I told them at same time however person at counter told me ...Read More

WORST RETAIL STORE

May 25, 2016 05:05 PMRead

WORST STOREPLEASE DO NOT BUY FROM HERE. IF YOU HAVE LITTLE BIT SELF RESPECT AS THE PEOPLE OF CROMA WILL TREAT YOU LIKE BEGGARS. YOUR AC AND BIG APPLIANCES WONT BE DELIVERED BEFORE A WEEK TO YOU. YOU WILL HAVE TO WASTE MORE THAN THOUSAND RUPEES TO GET YOUR ALREADY PAID PRODUCTPLEASE DO NO...Read More

Worst experience.pls dint buy any product from cro

May 24, 2016 09:04 PMRead (via Mobile)

1week before I purchased Food processor from croma store oberoi mall and on a very first day when I used that product.it was not working, its mean they have given me defective product firstSecondly when I called on croma customer care they refuse to take my complain and told me that they are...Read More

Pathetic store

May 11, 2016 04:13 PMRead (via iOS App)

I purchased Samsung microwave and black and decker OTG from croma malad. They delivered it next day a damaged microwave, I returned it immediately with the delivery man, it has been 4 days now and they have yet not delivered the microwave.Really regretting buying them from Croma. I will neve...Read More

Defective Products

Apr 09, 2016 10:11 AMRead

I had bought 2 ACs( one split and other window) from Croma Oberoi mall. Outer Unit of Split AC came in damaged condition and Window AC had missing part. Really regretting buying them from Croma. I will never buy anything from them now onwards.It so much cheaper to use Online options rather t...Read More

Croma Sales executive cheated me

Dec 08, 2015 03:01 PMRead

I bought Samsung washing machine from Croma mall Greater Noida when I bought, Shruthisharma executive told me  that they will give 5% discount, at the same time I bought TV also, Shruthisharma executive told they will give a head phone as gift along with TV, I told to pack and bill it, they pack...Read More

Online order store pick-up woes

Nov 13, 2015 10:56 PMRead

For the first time I tried Croma online store. I chose the pick-up at store option as the Malad Croma store is close to my place. I visited the store this Saturday to pickup my ordered item, but to my shock it took them more than an hour to fetch the item. I was really disappointed, I presume th...Read More

Good Electronics Shop

Sep 15, 2015 04:18 PMRead

Croma is the largest selling electronics Product in mumbai.I purchased a Nikon camera in Croma R-city mall last years for my cousins marriage.The camera's condition still very good.A small camera easy to handle in my pocket.The camera clarity was so good and easy to click still i'm not f...Read More


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