Enter your email address

MouthShut Score



Ambience & Decor:

Store Range:

Value for Money:

I feel this review is:


Croma, Mumbai Reviews

Worst store every i visited online

28 days ago Read

I had order online croma wet and dry hair shaver and choose express delivery charges I had not received the product and the croma store had cancelled my order on 20 feb 2017 and they said that you will get full refund of your amount which has not received till date and I had not received a...Read More

Cheating the customer by delivering damaged unit

Jan 06, 2017 11:20 PM Read (via Mobile)

I have ordered for a Voltas AC from Phoenix mall Kurla, received a damaged outdoor unit, requested the Croma team to replace it, they have delivered another faulty piece, given it back, again re delivered an old model made in Feb 2014( ordered in Dec 2016) which is not properly sealed, looks sha...Read More

Apple iPhone7 Plus Pre-booking Delivery Mess

Oct 07, 2016 10:39 PM Read

I would like to share my delivery nightmare of Apple iPhone 7 plus phone at Croma Retail Store in Vashi, Navi Mumbai. I had done pre-booking of iPhone 7 Plus 32 GB Black(Invoice No –CAF02A133050000187) on 3rd October, 2016 by paying INR 2000. They assured me to deliver my phone on launch day(7th...Read More

Thousands of users are looking for advice right now

Click to rate


Oct 03, 2016 05:38 PM Read

Purchased a SAMSUNG mobile from Juhu CROMA store. It went for repairs after one month. Since it was under warranty it was repaired but for an expensive product that required motherboard change so soon this is really a very unfair deal that I got from CROMA. Purchased a Panasonic Landline cordl...Read More

Pathetic After Sales Customer Service-Croma Mulund

Jun 21, 2016 03:41 PM Read

Very bad experience at Mulund West Store. I bought new A5 2016 model from phone as I had good experience of other croma stores. and asked for tempered proof glass. however sales agent sold me glass with very short of screen edges. I told them at same time however person at counter told me visit ...Read More


May 25, 2016 05:05 PM Read


Worst experience.pls dint buy any product from cro

May 24, 2016 09:04 PM Read (via Mobile)

1week before I purchased Food processor from croma store oberoi mall and on a very first day when I used that product.it was not working, its mean they have given me defective product first Secondly when I called on croma customer care they refuse to take my complain and told me that they are...Read More

Pathetic store

May 11, 2016 04:13 PM Read (via iOS App)

I purchased Samsung microwave and black and decker OTG from croma malad. They delivered it next day a damaged microwave, I returned it immediately with the delivery man, it has been 4 days now and they have yet not delivered the microwave. Really regretting buying them from Croma. I will never b...Read More

Defective Products

Apr 09, 2016 10:11 AM Read

I had bought 2 ACs( one split and other window) from Croma Oberoi mall. Outer Unit of Split AC came in damaged condition and Window AC had missing part. Really regretting buying them from Croma. I will never buy anything from them now onwards. It so much cheaper to use Online options rather t...Read More

Croma Sales executive cheated me

Dec 08, 2015 03:01 PM Read

I bought Samsung washing machine from Croma mall Greater Noida when I bought, Shruthisharma executive told me  that they will give 5% discount, at the same time I bought TV also, Shruthisharma executive told they will give a head phone as gift along with TV, I told to pack and bill it, they pack...Read More

Glamorous but too pricey.

Nov 13, 2015 11:08 PM Read

I stopped buying electronics from Chroma after I bought my Philips trimmer from there.They had a variety of options but only on the display.When I asked about the retail they said they were out of stock. This was not expected form Chroma I had to adjust by buying a QT trimmer model which is v...Read More

Online order store pick-up woes

Nov 13, 2015 10:56 PM Read

For the first time I tried Croma online store. I chose the pick-up at store option as the Malad Croma store is close to my place. I visited the store this Saturday to pickup my ordered item, but to my shock it took them more than an hour to fetch the item. I was really disappointed, I presume th...Read More

Worst Customer Service ever ! Please dont buy!

Nov 08, 2015 02:44 PM Read

I ordered a cooler 15 days ago when I was promised delivery within 7 days. Anyway, after 12 days of waiting I cancelled my order(Cancellation no. SR05111500857.) and I was told I will get a confirmation email next day and then the refund in 7 days(I don't know why it would take that long). Still...Read More

Good Electronics Shop

Sep 15, 2015 04:18 PM Read

Croma is the largest selling electronics Product in mumbai. I purchased a Nikon camera in Croma R-city mall last years for my cousins marriage.The camera's condition still very good.A small camera easy to handle in my pocket. The camera clarity was so good and easy to click still i'm not f...Read More

Best electronic shop

Aug 07, 2015 11:42 AM Read (via Mobile)

I would like to share my shopping experience last month at croma, fort mumbai. I purchased a power bank and earphone. Sales person made me convince to buy a nextech 5200mah power bank and  it was for Rs 1000 it has warrnty of 1year. He told me its the best in market, but next day itself I fou...Read More

Croma - Good Electronic Store

Jul 17, 2015 01:58 PM Read

Croma is electronic outlet owned by TATA group. In Mumbai, there are many outlets available. I visit Bhayandar outlet most of the time, its my nearest outlet. Concept is very good. You can find every kind of electronics like mobile, television, refrigeration, microwave, music system etc. I us...Read More

Croma.. Pathetic .Not expected from a Tata Company

Jun 14, 2015 09:24 AM Read

My Split Air Con Stopped working and with a budget of 32K  I thought I will get a decent 1.5 Split air con from friendly neighbourhood Croma store at Prabhadevi. Staff was courteous. and they offered me a good Samsung 1.5 5 Star AC little beyond my budget but stuffed with good discount. and v...Read More

Croma Store Ghatkopar west

May 25, 2015 01:23 PM Read

Croma store located in Ghatkopar west R city mall has wide variety of products and also it is spread in Hugh area in R City. It has almost all types of Product which you need for Personal or Professional. It has different brands of Products In washing machines, Laptops, Mobile Phones, Etc. Yo...Read More

Croma all electronics under one hood :-)

May 01, 2015 02:44 AM Read

Went to croma yesterday to buy some accessories for my dslr and my mobile. I have visited the croma mall located in oberoi mall 1st floor. the store was quite decent enough to buy all stuff. All electronic good have been assembled in a good order, there are so many staff to help us and guide ...Read More

Review On Croma

Apr 30, 2015 11:35 AM Read

Be Indian Buy Indian Policy made me go to the croma retailing store(Tata Enterprise Group Product). The product prices are really lower than other stores. There are variety of products available so that you can easily compare the functionality, prices and features. It is huge store and it has...Read More

Write a Review on Croma - Mumbai

Write Review

Croma - Mumbai Location