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Reviewed Yatra

Shoddy bookings-bad response time

My family wanted to spend Xmas 2008 in Mahabalipuram near Chennai and we wanted to stay in a good beach resort. I tried calling up various hotels and resorts 2 weeks prior and still couldnt get a booking for a single room for 2 nights. REason- holiday season! Of the hotel list which I had prepar...Read more

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Comments 1

Reviewed Makemytrip

Excellent customer service-hotel booking

Thank You

A token of appreciation from the brand

I came across a lot of negative reviews for makemytrip on this website. But I had a fab experience with them. In fact, I am so happy with their timely response that I have spreading a good word about them to my friends. I had booked 3 rooms in a hotel in Hassan, Karnataka thru makemytrip online....Read more

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Comments 3

Commented on own review

They are CROOKS, just out there to grab your money
Matrix Mobile Operator

we emailed,called and bugged them till they returned all our money.finally, justice at last!!! have patience and pursue them relentlessly! best of luck

Commented on own review

They are CROOKS, just out there to grab your money
Matrix Mobile Operator

yeah.there was this asst. manager called Abhishek Agarwal who helped us recover 5k+. this guy showed some interest in helping us initially. later he stopped replying also. u can email him at abhishek.agarwal@matrix.in. it took us a month to get the above amount. First try and get all the bills with ...itemised billing so that one calculate the excess billed amount. We never had got any bills so we asked him to email it to us. Good luck!Read More

Commented on ayilliath's review

Fraudulent Billing, pathetic customer service
Matrix Mobile Operator

I know the amount of shock you must have gone thru. We went thru the same a few months ago. They are just out there playing with our credit card and swindling our money! call your credit card company and put a block on the future transactions where Matrix is concerned. Good luck if you are filing a ...legal complaint. We dont have the time do it. So go ahead n may you get quick justice!Read More

Commented on own review

They are CROOKS, just out there to grab your money
Matrix Mobile Operator

yeah recovered around 5k+ . another 2k+yet to come. I am tired of running after them. How much is your amount?

Reviewed Matrix Mobile Operator

They are CROOKS, just out there to grab your mone

We got lured by the TV ads and approached them. My husband was flying to USA and wanted a phone badly. We got a preactivated cell phone.Network and coverage was pretty good in U.S too.So far so good. We came back to India and returned the phone. Little did we know disaster was waiting to happen....Read more

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Followed MakeMyTrip

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