ketan404's Timeline

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Hmm ... you sound reasonable. Without protection, such things are not really possible. But it's terrible. We are at their mercy.

Commented on solidus's review

I swear to ruin ICICI Group
ICICI Bank

Have you read our story ? I had got a call from the branch manager after my review. But getting a legal notice means they are worried now. By the way, we have not heard from them yet about our case that is being investigated by the Police and supposedly by ICICI too. They say they have an invest...igation department of their own. No idea what these people do over there. Their careless attitude about frauds is sending the wrong message and encouraging bad people to do more frauds. There have been quite a few in the past few days. Be careful with ICICI.Read More

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Hello Friends, Just writing to let you all know that there has been no update from ICICI after they took the dispute form from us. Are they still investigating ? Super slow guys. Ketan

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vijaymb

Commented on vj_4uoo1lee's review

Worst bank
ICICI Bank

We recently had a terrible experience with ICICI bank. Their customer care is terrible. They are just after meeting targets. Nobody cares about the current customers.

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

We have an update from ICICI bank. A man from their investigation department called up yesterday and asked us whether we had filled up a dispute form. He also asked whether nobody told us about such a thing as a dispute form ! Looks like these people have woken up after 33 days. The man took Shraddh...a's appointment at 7 p.m. for the dispute form and an interview etc. We waited for him but he never turned up. By the way, we are still being questioned about having fallen prey to a phishing attach. Now, this is ridiculous. How many times do these people expect us to say the same thing? Even after getting all the information written on papers they talk about the same 'phishing email' thing. Something is seriously wrong. I hope they talk among themselves and co-ordinate.Read More

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Thank you for sharing your thoughts and comments here on my post. I have another thought. See if you guys can see my point. When a customer gets cheated like this, in my opinion, the bank also is cheated by the hacker. Does the bank not feel that there's something terribly wrong with all the s...ecurity they are providing to the customers' money ? If they do, why don't they carry out these preliminaries like getting an FIR done etc. They have a separate department which looks into such cases as frauds and it's really very easy for them to see that the customer has indeed been a victim of a fraud. Why do they still insist on getting an FIR from the customer ? When we contacted the police official who is looking into our matter, they told us that the bank was not co-operating with them by asking them to wait for the details the police wanted. I hope we get the money back. It's a matter of account to account transfer and it should be easy to track down everything. Pour in your thoughts. Thanks again. Ketan Read More

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solidus

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Your customer care (?) team sends the same email again and again. Looks like the content of various types of emails have been stored in some kind of templates. They just copy-paste the same text. I asked them questions. They send some standard reply. No mention of what I asked. So ... I do not wish ...to talk to a bunch of dumbs.Read More

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Reply to dass73 .. There was no fishing attack. We know what it is since we both have been working in software field for the last 7/8 years. By the way, money was debited from my wife's account. So we suspect person who have access to the system (database) and debit cards (grid numbers) or there ...might be a group of internal/contracted people who could do this.Read More

Commented on own review

Victim of ICICI net banking fraud
ICICI Bank

Oh sure. .. I'll update this page when ICICI take any action on this. They have all the access and I believe, they should even involve the police to catch the culprits. We have to do this it seems. Going round police stations now to seek help.

Reviewed ICICI Bank

Victim of ICICI net banking fraud

On Aug 21, we became victims of a net banking fraud. Rs 41640/- were debited in two transactions from Shraddha's(my wife) account. We fortunately discovered the problem the same day however, the branch manager shrugged off all responsibility by saying "I'm not answerable" and decline...Read more

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