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@devcr01

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Commented on own review

Oct 14, 2008 07:33 PM

After initial struggle for getting the installation done... I am again suffering from THE WORST customer care you will ever see. My BIG TV susbcritption worked for some 15 days and after that one day it started giving error that 'please susbcribe for this channel' for all the channels. Since I had t...o go out of station at that time I tried calling custome care few times but couldn’t get them. I came back home after 15 days and the BIG TV was still as USELESS as it could be. This time i called customer care multiple times and finally got hold them. I lodged my complain on 7th of Oct and today is 14th Oct and I still don’t have BIG TV working. Yesterday finally i lodged a new complain/request to remove this CRAP from home and return my money.... but i don’t think these guys even look at any of the complains.. they only take and next time you call they will update and it will remain in the same status till you call again.... Anyways, I guess I have lost my 2000/- and should forget about it... thankfully i hadn’t disconnected my old cable connection...Read More

Commented on own review

Aug 31, 2008 09:44 PM

Gautham, I already have work order number which I got after 2 days of constantly trying to get to customer care.... not to mention that I would have spend alteast 80-90 minutes of listening to reliance tune... And I do have airtel postpaid mobile as well landline and I have tried through v...odafone and reliance as well.... obviously the same result... I hope what you are saying about the quality is true... but I am still scared about the customer service IF it doesn't improve. I am hoping its current pathetic condition is because of lot of load...Read More

Reviewed Big TV

BIG TV cusotmer care sucks BIG time....

Aug 31, 2008 01:31 PM 1783 Views

(Updated Oct 14, 2008 07:24 PM)

I have been trying to get to BigTV customer care far last tow days and have tried calling atleast 100 times.. and not even a single time the call has gone through. Now even there website is not taking feedback.... it gives error saying trying again later...  :)) I am waiting for installation ...Read more

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