captvijish's Timeline

Reviewed Airtel Digital TV

Good Hardware...Customer Care With Poor Brainware

I'm an Airtel so-called "Platinum" customer (for quite a few years...including Airtel DTH for at least three years and paying a monthly subscription of more than Rs 600. I was out of town last week and came back today and after paying the subscription for the next month, found that there were fr...Read more

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Commented on muditgupta11's article

In.Mobilefun.com is a Fraud-DO not buy

Thanks for comments...saved a couple of thousands Folks thanks for your comments. i was just about to place an order and but JLT decided to google if the site was genuine. Thanks for all your feedback...saved some money. will pass on the message.

Commented on own review

Worst after sales service ever
Eureka Forbes Aquaguard Classic UV Water Purifier

Siddhartha, we're back to square one now. I'd signed up for AMC last year and was promised service every three months. Till date no one has bothered to turn up despite 7 months having passed since JUne. i'm sick and tired of having to follow-up when i have trusted you folks and made a few thousan...ds payment. should i continue to expect this standard of service?? in that case, i would never have opted for Eureka.Read More

Reviewed Seventymm

Worst Customer Service Ever

Do you want the greatest headache in your life? Place an order on Seventymm.com. This company is only into the making a quick buck in a short span of time with absolutely ZERO customer centricity. Their so called customer (s)care does not exist or is actually staffed by folks who share the id...Read more

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Commented on own review

Worst after sales service ever
Eureka Forbes Aquaguard Classic UV Water Purifier

Siddhartha, Since you've not left your email id here, am sharing mine as i do not want to disclose my address on a public forum. Am reachable on 9972899566. Pls email me at captvijish@hotmail.com and i'll send you all details. Else, can share my complaint number : 64022534. Today morning had call...ed your customer service again, was told service will be provided on high priority (since i'd been following up for the last two weeks) and would be closed by today eod. Just now i called the CC again and was told this would be completed by tomorrow first half. Pls note, this is atleast my fifth call for one bloody service - that too after i raised this concern about 3 weeks back- is this the service that you promise in 24 hours?? Had even tried to follow the escalation matrix on your website and written to Anu Kotian - she's not even bothered to send an acknowledgement. Why do you guys even have an escalation matrix mapped when it's not even effective. Let me assure you this - this was my last product from EF - had recently bought a wet-dry vacuum cleaner also unfortunately though (BIG MISTAKE) - and i'd rather junk this water purifier for Kent which i've heard has FAR better service....no way am i taking up any AMC.Read More

Reviewed Eureka Forbes Aquaguard Classic UV Water Purifier

Worst after sales service ever

My grouse is not towards the product(Aquaguard Total Protec+) but towards the pathetic aftersales service - if you can actually call it one. The customer care centre executives are downright rude, if not callous. They keep telling you that - yes, your request is still lying open with us - we'...Read more

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Reviewed Fommy

Terrible customer service, pricey products...

Ordered a handsfree wired heardset for my blackberry from fommy.co.in website. Initially was told would be delivered in 3 days after asking my location. When I saw no update till 4th day. Enquired with customer service. Am told will check into it. No update even after 6th day. On enquiry again, ...Read more

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