My balance has been deducted by fraud and thats true
and thats all I know.I want refund anyhow.Their system only knows how
to deduct money and auto-renew every plan without customer's prior
permission.
I confirmed on 20th oct with reliance cust care exec about the
unltd whatsapp/Fb plan fr 16rs/Mnth.Askd them on *333 number
specifically twice about hidden t&C and extra requiremnt fr that.I was
told its free fr 16rs/Mnth without any t&C.After that I proceeded for
the plan.Still my 30rs were deducted.And till date evry day 1re gets
deduced as I surf fb.Its clearly system's or cust care exec
fault.
Now even if any new t&C or requirement arise,M not at fault anyhw.Also
cust care exec
are irresponsible and dont have manners to talk to customers.
Eveyday I have to call up to replay my problem to evry new cust care
exec,they take complaint and next day msg cms dat it has been
resolved,even if it nevr do.Then again I have to complaint and take
new complaint num n dis cycle goes on..M tired now.
Just gimme my refund,will change
telecom company for better.I will never evr evn by mistake will buy
reliance sim,neither suggest anyone and evn if someone wish to buy
will nvr let him do so.Mark my words.
