Having been associated with Mouthshut for past 5 years or so, and written close to 370 reviews, I just felt like sharing some thoughts on improvement in MS. I have been raising these issues even in reviews, but again no response at all. I am hoping at least this dairy post would come to their notice.
No Word Limit please.
Blogs dont have it, most of the forums don't have it. So why this Word Limit. Its ridiculous. Either I have to drastically cut down on the content, or sometimes it spills over into the comments section. This feature is totally pre historic and high time MS just gets rid of it.
And I am being very polite here. The formatting aspects here in MS is rubbish. You have some clean MS word HTML kinda icon, which does nothing. MS needs to take a look at other content driven web sites, which allow ample space for user to record his /her thoughts, and at the same time provide proper facilities for formatting. Even now typing this diary post is proving to be a major pain. DAMN, cant MS even get proper professionals, who can design a proper interface, where user can type the content as well as format it. That is the minimum requirement of any content based site.
Also whenever I post my review or diary, I find the entire formatting gets totally f**ked up, if I dont give a proper amount of space between paras. And there are no guidelines on this at all. Honestly it is just wasting a lot of my time.
One more issue I find with formatting is the bold and italic buttons. At times I make one part bold, and the entire post becomes bold, WTF. I request MS, for heaven's sake to seriously improve the Content Management, its rubbish right now, and honestly at times I am so frustrated writing a review or a post.
Managing Reviews
The edit review feature is fine, but I feel there should be an option for the user to delete his or her reviews. At times while typing something I could hit the Submit by mistake, in such a scenario, there should be an option for a user to delete the review. I have been on other consumer review sites, and most of them give the User an option to delete their reviews.
Review Alerts
Also I dont understand this sending all review rating/comments alerts at one time. At times I get alerts of comments or reviews, long after they have been submitted. And this just does not make any sense to me at all.
These were just some of the thoughts in my mind, on what I feel are areas where MS needs to improve. Suggestions from your side are welcome in comments.
