Subject: Re: Travel date change - REFF NO [YBV18]
To: "md owaise" , "Via Singapore Support| Sunil"
Cc: "Singapore Support"
Date: Friday, 16 December, 2016, 10:15 PM
This is totally unfair my flight charges is 237.80 SGD on top of it your are charging 125 SGD
which is 362.8 SGD, This is not the service as expected from via.com and when I ask for cancellation you guys are saying
it will charge more than my ticket and I don't get money for that although my ticket is refundable.
wow what a service we have? first time in the history I get a feeling that corruption is not outside it is within our
own country.
please be reasonable folks. looking for a suitable response.I am really upset.
just for a date change and travel earlier. you guys making frequent traveler in a measurable situation. -
On Fri, 16/12/16, Via Singapore Support| Sunil
wrote: Subject: Re: Travel date change - REFF NO [YBV18]
Cc: "Singapore Support"
Date: Friday, 16 December, 2016, 6:45 PM Dear
Guest,
With regards to FMNSG101YL8GQV kindly find the reissue charges below and advice.
AI 347 T 22DEC SINMAA HS1 0900 1025
Airline
change fee: 90 SGDFare difference: Nill as of
nowVia Fee: 25 SGDTotal Charges:
115 SGD NOTE: Seats and fares are subject to
availability and VIA will not hold responsible in case of
any change in fare from airline. RegardsSunilVia
Customer Support Team+65 3158 5737sg.support@via.comwebsite:
sg.via.com On Fri, Dec 16, 2016 at
1:17 PM,'md owaise' via Singapore Support
wrote:
Hi, Greetings, This is w.r.t Travel date change While booking my tickets online I was sure that I am booking my flight Singapore to Chennai dated 22nd Dec 2016, not
sure what went wrong the ticket shows as 16th Jan 2017 travel, had a discussion with your colleague in line to this
issue, therefore requested me to send an email. Request you kindly to modify the date of travel and reissue the tickets,Please! Change should be: Travel date: 22nd Dec 2016 Traveler Name: MOHAMMED OWAISE AHMAD Booking Reff No: YBV18 Flight: Air India Time of travel: 09:00 pm Contact Number:+65-81358443
