This is the worst RO in India I would say and above all Kent has got very pathetic after sales service. Their technicians come in hurry and go in hurry without even checking they analyse the problem. The product is of so poor quality that it keeps getting problems every month and the technicians are not able to handle them properly they are just in hurry to complete the call. I had to call thrice to customer care to sort out leakage problem in RO(which is very common) but still it didn't got resolved. The technicians simply come and run away in one minute time and they dont pic when you call them back that the problem is resolved. Poor poor service. Bad product.