Defective Product
I placed an order on snapdeal.com the details are mentioned below:
Product Name: Penta T Pad IS 801C 8 Inch
Order No. : 967180336
Order Placed On : 2013-04-29 12:34:17
I got the product on the pre-informed time.
The Tablet was working fine. But the moment I connected the charger to the electrical point, there was a 'blast' inside the charger and the electricity of my home went out. The product was having some short circuit and it was sort of dangerous. I immediately disconnected it and kept aside. I am quite scared of putting it back, its not only faulty but also a hazard.
I emailed snapdeal.com within 48 hrs after getting the delivery as per their guidelines and also attached the image of the product.
They have not got back on the issue and I am unable to charge the tablet as everytime I had to connect it to the laptop and charge for 6-7 hours!!
Snapdeal.com is having pathetic service and I must say I was entitled to receive atleast a phonecall/email from them about the update of my query.
If you want to buy anything based on pure luck, go for snapdeal.com If you consider yourself not so lucky go for other options like flipkart etc. This tablet was showing a thousand rupees more on flipkart, hence I tried snapdeal for the first time in my life. I had an experience of a lifetime.
