Commented on ketan_p's review
Jun 04, 2010 12:00 AM
(Updated Jun 04, 2010 12:01 AM)
I have had a ’HORRIBLE’ experience with Samsung’s Specular Services in Pune. I had opened a call with Samsung - BP number 8409354752 simply to service my Window AC which was working fine.
It only needed some cleaning because of some clogging in the coils which I was not able to clean. After one... month and numerous calls to the Samsung helpline finally a technician from Samsung came. After the so called ’service’ where I paid Rs 350/- the coils inside the AC started freezing up. I once again contacted the helpline and informed them that a new problem started after the first service.
After almost 2 weeks, a new technical came to ’inspect’ what was wrong. After his findings he said that someone will come and fix the problem. Again after following up, one more technician came to ’inspect’ what was wrong. I don’t understand why they sent two technicians almost after a gap of 2 weeks just to ’inspect’ what was wrong. Both technicians said that there was some gas leakage. At this stage I was becoming even more frustrated and when I called up their number 65235476/77 and asked to speak to the supervisor. The supervisor ’Vaishali madam’ and one Gauri said that she would send someone to fix the problem. When the fourth technician arrived, he said that it will cost Rs 1700/- to replace the freon gas so that the coils will stop freezing. One thing to note here was that my AC was working perfectly and even cooling the room before all this started. After he repaired the AC , he took Rs 1700/- and told me to start the AC after 2 hours. After 2 hours when I started it the AC only cooled for about 10 minutes and then the compressor stopped and started blowing hot air. When I checked, the compressor had become very very hot. My AC which was working fine earlier now has stopped working because of their pathetic service.
I am completely FRUSTRATED with Samsung for their pathetic service. I will never buy a Samsung product ever and I will also advise everyone NEVER buy SamsuRead More
Commented on neelmahesh's review
Oct 08, 2007 06:53 PM
So did you cancel your card and close your account with ICICI Bank Credit Card finally?
Reviewed Medi Assist India
Oct 07, 2006 11:40 PM
15443 Views
I had to suffer a frustrating 6 and 1/2 hours of delay in gettting my father discharged due to the lousy service of Medi Assist due to a total lack of coordination between the Medi Assist personnel located in Pune, the doctors working in Medi Assist Pune, the Manager of Media Assist and the Medi...Read more
