Commented on JIMEETSHAH's review
Nov 16, 2014 10:50 AM
wish I saw your review earlier :(
Reviewed Magicbricks
Nov 16, 2014 08:21 AM
9862 Views
Don't subscribe for any packages of magicbricks. I took double dhamaka package for 3000/- in which they promised that my ad will appear in TOI for 3 weeks and I can post 1 property on website for 3 months.
Due to a website bug, I could not post the ad on TOI.
Finally after 3 weeks of multi...Read more
Commented on own review
Jun 29, 2013 09:08 PM
Another update. After tons of follow-up they finally responded and I got the refund after almost 1-1/2 months. That too only after posting on mouthshut review, I got any response.
Commented on own review
Jun 29, 2013 09:08 PM
Another update. After tons of follow-up they finally responded and I got the refund after almost 1-1/2 months. That too only after posting on mouthshut review, I got any response.
Commented on own review
Jun 27, 2013 11:33 AM
Susmita,
Sending emails also do not help. Even after one+ month of following up on email, there is no resolution still.
Also I would urge you to post an independent negative review for infibeam so that it appears in the search results. for everybody.
Commented on own review
Jun 27, 2013 11:31 AM
(Updated Jun 27, 2013 11:34 AM)
An update on this,
Only after I posted this issue I got some response from infibeam in which they gave the transaction ID etc for the refund and asked me follow-up with bank.
I forwarded the same to Citibank and after thorough investigation for 7 days, they confirmed that these details provide...d by infibeam are not valid and they didn't receive any refund from infibeam . I shared the same on email with infibeam but there wasn't any response any further from them on this issue.
I am using that credit card for Citibank for last 5 years and I never faced any such issue earlier. I am pretty sure that this is a problem from infibeam's side only.Read More
Commented on own review
Jun 08, 2013 08:59 PM
(Updated Jun 08, 2013 08:59 PM)
Well, do you guys really belong to infibeam? If yes, infibeam order ID doesn't help you retrieve contact details?
Anyway I have added you in the email thread that I started with infibeam customer care a while back regarding this issue.
---------- Forwarded message ----------
From: Anir...udh Singh Bhadoriya
Date: Sat, Jun 8, 2013 at 8:59 PM
Subject: Re: Item Cancelation for Purchase : 10645413
To: 'Infibeam.com' , cs-excellence@infibeam.net
Hello cs-excellence,
Please find below the mail thread that I started with customer care.
Order ID: 10645413
Contact number: 99-----5
-Anirudha
On Mon, Jun 3, 2013 at 11:02 PM, Anirudh Singh Bhadoriya wrote:
Hello,
Can you please confirm if the reward points have been refunded to my citibank CC?
-Anirudha
On Tue, May 21, 2013 at 3:31 PM, Infibeam.com wrote:
Dear Anirudh,
Thank you for writing to us. We are happy to assist you with your query.
We have received the complain in your email and it has already been raised to the concerned department. We will respond as early as possible with the resolution. I again apologize for the inconvenience you had to face because of this.
Hope you find the information helpful.
Please feel free to get back to us in case of any further queries or question. We will be glad to assist you. You can also call 079-40260260 ( Our 24*7 online phone support) for instant help.
Thanks and regards,
Vaishali
Customer Support Infibeam.com
Read More
Commented on own review
Jun 08, 2013 03:37 PM
They are so callous that even after 3 days of giving them all the details they requested for in the above comment, they never bothered to even respond with a mail or call.
Reviewed Infibeam
Jun 05, 2013 12:14 AM
1153 Views
I order a book on 26th April. I do not get it delivered even on May 7th. When I follow-up, this is the exact reply from customer care:"In regards to the order, please note that the product is out of stock in one of our office. We are searching for the product from our various offices all over I...Read more
Reviewed Bookadda
Dec 20, 2012 12:38 PM
1967 Views
Have ordered books many times from bookadda and always books were delivered on time and they were in good shape.
I think they are as good as any other bookstore available online be it flipkart, indiaplaza or any other. Many times I found cheapest prices in bookadda I ordered and was satisfied...Read more
