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Commented on own review

MakeMyTrip Feedback on Service
Makemytrip

I would like to share my recent review about MakeMyTrip company. Based on my travel feedback mentioned above MakemyTrip has processed some good amount of refund for me and they have also given me voucher of 1000rs for next trip use and they agree that going forward they will take care of everything.... Thanks MakeMyTrip.Read More

Commented on MakeMyTrip's response

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Booking ID Booking ID: IN1602B9S060140

Commented on mdhingra80's review

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Makemytrip

Hi All, I have recently booked a Trip using MakeMyTrip. I wanted to share my personal feedback with all of you: 1) Once Booking Amount is made about the trip, Sales executive doesn't bother to look after the existing customer. 2) There is no reponse to the emails with the queries of custo...mer after Trip is booked. 3) The number provided by Sales executive alongwith extension number is not reachable. 4) Customer is required to call and approach multiple times after sending email since nobody is responding to email immediately(Not even after 1 day). 5) Not able to connect immediately with Customer care executive due to high call traffic.It takes 10-15mins to connect or sometime the call got disconnected automatically. 6)The hotels which were booked in munnar and thekaddy didn't had AC and lift(Only munnar) 7)The ben's house boat booked was very bad. No AC during daytime. The staff was saying that AC will be operational since 9 PM onwards till morning but in between AC was not working. It use to stop. TV and WiFi was not working as committed. Switches in bedrooms were coming out. It was very loose and we were not able to charge our electronic devices. Toilet and bathrooms were in very bad condition.It was one of the worst experience of houseboat. I have made promise to myself that I will never book any Trip using MakemyTrip and I also encourage others not to book any Trip using MakeMyTrip.Read More

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MakeMyTrip Feedback on Service

Issue Resolved

Brand-aid! The problem has been fixed. Happy Ending.

Hi All, I have booked one trip recently using MakeMyTrip. I have shared my feedback for all below: 1) Once Booking Amount is made about the trip, Sales executive doesn't bother to look after the existing customer. 2) There is no reponse to the emails with the queries of customer afte...Read more

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