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@Samanya_Citizen

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Samanya_Citizen's Timeline

Commented on own review

Jul 22, 2012 09:17 PM

I still don't like Bigrock. I thought they helped me after reading this forum but they haven't. I am taking off Bigrock

Reviewed Reliance Broadband Plus

Jul 22, 2012 09:12 PM 1943 Views

Customer service: > Don't know how to talk to customer. > Failed Plus 2 employee talks to the customer who doesn't know what he is talking. > Brainless Idiots. Speed: > Speed is too less, like, I am in 19 century where speeds more than 8Kbps was considered superb. > Reliance is...Read more

Commented on drnajeeb's review

Apr 25, 2012 01:56 PM

Not for a common man

Commented on own review

Apr 14, 2012 06:56 PM

@BigRock I am surprised to see your message here. My problem is resolved. I hope you do the good work contionusly.

Commented on own review

Apr 14, 2012 06:50 PM

@Emptor My site was hacked which I didn't know until BigRock blocked all my accounts related to BigRock. When I asked them for the reason to block, they replied to run a virus scan. How can I run a virus scan when all my accounts are blocked by them? It was a stupid answer from one of the custome...r service executive. I had to contionusly communicate to them for a month to resolve my issue; which they finally resolved after posting my experience here on mouthshut.com.Read More

Commented on own review

Apr 14, 2012 06:26 PM

@dipesh.majumdar You are right, Bigrock seems like does not provide data security in odd events like hack attack. And, it is also true their customer service is bad. Among many Customer service executives in BigRock, very few are good. You should be lucky to interact with a good executive.

Commented on own review

Apr 14, 2012 06:21 PM

After writing this post on this site, I think BigRock noticed my issue and, also resolved my problem immediately. This time they replied back politely to my Email. I hope they continue the same customer service.

Reviewed Bigrock

Apr 04, 2012 08:35 AM 7774 Views

Its my personal request, don’t buy Hosting service from BigRock. You will face problems during billing and after billing. Most worst is their customer service. There customer service is too poor. If you seek their customer service help, chances are they might ill-treat you, disrespect you, an...Read more

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