Hopeless CRM and misguiding Sales Team
Oct 04, 2024 06:45 AM
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Dear New Customers... Please read before being a victim.
Please be careful with Group. Sales Team are expert in misguiding. They will give you guarantee that their Rere Date of Possession is after 4 years but our internal timeline is much before and will ask you to check all their previous projects but later they show their true colour.
Their Agreement is purely a trap where they collect money as per phase wise construction and no date milestones are mentioned.
Then, they will mail you certificates and get released 90% to 95% of the amount within 1 Year as they will do no progress of work in Parking or other amenities. Ultimately, after paying 95%, you will have to wait till another 2 to 3 Years... please note. They are so smart that they will put Putty on walls and demand 95% stating commencement of painting whereas you will get possession after 2 to 3 years, so they will put Putty on your walls, squeeze 95% and then will paint few months before possession.
Secondly, in our case, these guys rented the entire road connecting KALIEDO Project showing connectivity from Kharadi, later the road got vanished. Again the road was developed by another builder who will not give access of the road to Kohinoor, so now KALIEDO is connected to Wagholi instead of Kharadi.
Their CRM Team may call you if you stop paying demands over WhatsApp and will threaten you of dire consequences as they are aware that WhatsApp calls are not recorded so please avoid receiving WhatsApp call and keep all conversations and commitments received from Sales Team recorded right from the beginning and better on email as they will keep on changing their commitments.
You will not get any reply of your emails unless you hold their demands. The moment you hold their payments they will reply you within 15 to 20 minutes.
In case of any further clarification, do comment, I can share details of incidences with proofs to best of my capabilities.
In Kohinoor Kaleido, the entire construction was not as per sanctioned plan. Instead of 3 sided open balcony, they raised 3 sided covered balcony and later after lots of repeated follow-up and arguments they are now cutting the walls. Just Imagine the quality of construction if a Mivan Technology constructed wall is being cut and being rectified.
The sales people will try to convince you regarding poor ratings by claiming that we are fake customers and they will also ask you to check the ratings of renowned builders like Nyati.... even they have poor reviews but guys I want to make you alert. Please check the draft of their agreement before giving them any token amount.
There are many more issues like speaking ballant lie to customers, during telephonic conversation suddenly using abusive words like MC, BC etc and after a minute pretending as if he was talking to someone else and these tricks are used by senior level employees of Kohinoor team.
I am highly disappointed.
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