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Savarkundla, India India
Mother of Defective Product shopping Indiatimes
Oct 04, 2013 02:36 PM 1531 Views
(Updated Oct 04, 2013 02:47 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

*Samsung Galaxy Tab 3 T311 Tablet - 16 GB Wi-Fi 3G (White) Order No.: 3002681965 Order Date: 20-Sep-2013 01:54 PM. Case ID 1099449, Under Process.


I order Samsung galaxy tab 3 on 20 sep they sent me defective product so I return them back as they said, and it delivered them on 30 Sept Monday.


Now when I call them and ask for new one as I want replacement they are telling me everyday that their system don't show that they have received product wowww what a bull **** they should redevelop their system or should stop online business.


I want new product as replacement but they give me same answer daily that you wait for few days more.*

Brand Response

Dear Sachin,
We can understand your plight at this juncture due to this mishap but be rest assured for requisite resolution as we had already addressed the concern team to expedite the proceedings.

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By: TimesInternet Deactivated | Oct 04, 2013  07:53 PM imageComments 3

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