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Bad customer service. Review on Pureit Marvella RO Water Purifier

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59%

3.23

654 Votes

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Hindustan Unilever Pureit

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About Pureit Marvella RO Water Purifier

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tanishkashekhawat

India

2 Reviews

Bad customer service

Jul 25, 2014 06:03 PM 4532 Views (via Mobile)

(Updated Jul 25, 2014 06:03 PM)

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I have purchased this item for rs 19990 from vijay sales form the day of installation I have been told that it will not work until booster pump is installed for three days I have, register in customer care, to installed, booster pump for extra rs 1550 but no response till date. I would like to inform all who r buying this, product please do not buy. It is waste of money & bad customer service too.

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Brand Response

Dear Ms. Tanishka Shekhawat,
At the outset we are grateful to you for writing to us with your experience. This will help us in improving our processes to serve you and other consumers better.We hereby request you to provide your contact details so that we can get in touch with you and get your concern addressed.
You may contact us on Pureit helpline number 1860-210-1000 or write as on pureit.hul@unilever.com or visit us on www.pureitwater.com/in
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics