Sep 26, 2016 05:37 PM
7324 Views
STAY AWAY! Absolute disgrace of a company OneAssist. Extremely horrendous customer service. A hoax.
I just spoke to your agents named Bhupender, kiran, Shifa Sheikhand many. And, I am really disappointed the way he was talking over the phone. Do you have to blow air like pufffff for the customers when they are asking for information?
Bhupender was rude and I am sure I will not be leaving any good reviews on your website and further more I will highlight this to Consumer court.
Never ever take insurance from OneAssist.We took insurance on purchase of Iphone5s from I Adavance Tilak Nagar New delhi.on the time of purchase they strongly recommend me to take insurance which will cover all theft, physical damage. My mobile was stolen I lodged a complaint regarding this to one assist staff name shifa sheikh. As per requirement I uploaded all document on their portal and also sent by mail and courier to Shifa, Ratika and their head office.
After one month they simply denied claim,
Again we are struggling for the same but they are not reverting nor showing any interest.
It’s very sad that client is suffering for no fault of their own.
Always take insurance from reliable companies.
