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About Niva Bupa Health Insurance

Product/brand information is coming soon. Stay tuned for updates!
Verified Member MouthShut Verified Member
PUNE India
Latest MaxBupa Review
Dec 12, 2013 04:49 PM 22562 Views

Customer Service:

Claims Settlement:

Premium:

Range of Plans:

Staff Attitude:

Hi Readers,


I am experiencing very treatment from MaxBupa guys.


A) Customer service is poorest and arrogant they literally end up fighting with you.


B) They promise hell lot of things while purchasing policy but most of them are incorrect


like


1) They will tell you complete medical health check up will be conducted after 2 years


but in actual they perform only 3 test(age 50)


2) When I asked them about recorded call conversations, they gave me an edited one. They first deleted the important part and then provided me that.


3) They will not conduct medical check up in Network Hospital they will take you to some shabby lab.


5) These guys score least on commitment basis. For medical check up I called them and Asked about particular date. They said ok. Then I made them aware about I booking Tickets for my parents and myself .


But nobody bothered, I didn't receive a single call from them, forget about medical check up on particular date. Date I asked was Today's Date+ 15 Days. I lost all the money on ticket booking+ Leaves.


C) If you are looking to buy this policy for your parents then I will say you will be screwed up and endanger parents life.


D) They are least bothered to reply to your mails.


Be wise and Say No to concoct MAXBUPA.

Brand Response

Dear Mr. Judah,
We deeply regret that we could not pass your claim due to non-disclosure of material facts at the time of sourcing the policy. We urge all our customers to submit all details and facts at the time of purchase of the policy for us to service you the best way possible.
All our endeavors is towards high customer satisfaction and we work relentlessly to achieve the same.
Many Thanks,
Team Max Bupa

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