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Clever Make My Trip. But we are not fools. Review on Makemytrip

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57%

3.86

44,397 Votes

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About Makemytrip

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

https://www.makemytrip.com

bhellsun

Chennai India

15 Reviews

12 Followers

Clever Make My Trip. But we are not fools

Jan 15, 2015 12:32 PM 3025 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Obviously everyone books online for good deals.

Make My Trip clearly cheats us.

I have a deal code for make my trip. But when we put the deal code the final amount is not shown immediately online. Why they have to do this?

I called the customer care and they say please look at terms and conditions.

Till we book we will not know the final amount at all.

Then I went to goibibo. I applied the code and immediately it showed the final value. Which is what everyone will expect.

I will stop going to make my trip until they behave professionally.

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,

Team-MakeMyTrip Care