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Verified Member MouthShut Verified Member
India
Do not buy "let's not buy"
Apr 24, 2012 05:23 PM 2026 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I had ordered Sandisk Micro SD card 8GB which they are selling for Rs 280. It was a pre-paid order. They kept me informed till the order was shipped. Once I received the product in my hand this sunday I was shocked to see the contents when I opened the packet.


The packing was nice and if we feel it from outside you could feel something hard so that you can trust that it contains something. When I opened the pack it contained the invoice and a piece of blank paper which was folded in a such way that we could feel something is there in the pack.


I do not expect this kind of service from online shopping who give their sponsored links on many trustworthy websites. Unfortunately these websites are out of control of the govt.


Summary - Be careful while purchasing anything from this particular site. Do not let the courier guy leave your place until you open the product fully and see it in front of him.

Brand Response

Dear Mr.Prabhudesai,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We’re sorry that you received service that prompted you to contact us with a complaint, and we regret any inconvenience or frustration that your experience has caused you.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and resolve the issue at the earliest.
Also we are thankful to you for bringing this matter to our notice as it provides us with a chance to locate the concerned department and to review our procedures in such a way that such an incident cannot happen again. Your patronage is important to us, and we hope that you will give us a chance to regain your trust once again.
Yours in Service,
Team Letsbuy

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By: LetsBuy Deactivated | Apr 25, 2012  01:29 PM imageComments 1

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